In 2009, FedEx assessed its application portfolio and realized it had more than 2,600 applications, and more than 14,000 custom interfaces to these applications. Can you have too many? Here’s why, what the risks are and what to do about it.
Business Strategy · 5 min. read
A cinemagraph of a man walking alone down some steps inside the tiled cylindrical tunnel of a subway station while fluorescent lights flicker illustrates a story about customers deserting a company's apps.